If the above steps is difficult, Follow the procedure in the image to fix this issue. This will start an FTP connection to your server. Now re-open Site manager and double on the New Site name we have given earlier. To do this, go to Site Manager (File > Site Manager), click on “Transfer Settings” tab and change Transfer mode to “Active” Now change the “Transfer mode” in your FileZilla configuration. To do this go to Site Manager in FileZilla (File > Site Manager) & under General tab of your ftp client, select New Site and give a name >next Enter Host > Select Protocol FTP - File Transfer Protocol > change the encryption type to “Only use plain FTP”. You may change the encryption method for the ftp connections to your server. Step 1: Add site in Site manager and Change Encryption Method Open Filezilla, go to Edit -> Settings Click on Connection -> FTP: Choose Active Click on Connection -> FTP -> Active Mode: Select "Ask your operating system for the external IP address" Click on Connection -> FTP -> Passive Mode: Choose Fall Back to Active Mode Press OK.Error: Connection timed out after 20 seconds of inactivityĮrror: Failed to retrieve directory listingįollow the 2 Steps given below to Resolve FTP “Failed to retrieve directory listing” Ok/Connect to continue If the problem still persists, please disable your firewall then try once more! If it still fails, here is what you need to do:
Click on the 'OK' button to close the Windows Firewall. Click on the 'OK' button to close the Add a Program dialog. You may want to use the 'Change Scope.' button to narrow the range of IP addresses that can contact the FTP server. Add hostname change encryption to “only use plain FTP” Change logon type "Normal" Enter username/password. Browse to 'C:WINDOWSSYSTEM32INETSRVinetinfo.exe' and double click on this file to select it. In FileZilla, click on “File” menu and choose “Site Manager” Add the site or server you want to connect to if it’s not already in site manager. Response: 227 Entering Passive Mode (11,22,33,44,167,111)Ĭommand: MLSD Error: Connection timed out Error: Failed to retrieve directory listing You can easily fix this error by going into the site manager and adjusting your connection details to use plain FTP.
TYPE I Response: 200 TYPE is now 8-bit binary Command: PASV Command: PWD Response: 257 "/" is your current location Command: Status: Connected Status: Retrieving directory listing. Status: Server does not support non-ASCII characters. Heres an in-depth guide how to fix Failed to Retrieve Directory Listing error in FileZilla FTP. Status: Connection established, waiting for welcome message. When using FileZilla to connect to your FTP if you encounter an error like this: Status: Resolving address of Status: Connecting to 11.22.33.44:21.
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